Lifetime Warranty
At MeetBrilliance Rings, we take pride in our craftsmanship and stand by every piece we create. Our Lifetime Warranty ensures that your jewelry is protected and cared for, so you can cherish it forever with peace of mind.
• Manufacturing Defects – Fully covered for life. If a manufacturing defect is found, we’ll repair or replace your piece at no cost.
• Physical Damage – For accidental or physical damage, we offer repairs at a minimal service cost.
• Resizing – Each ring can be resized up to +1 or -1 size within the 30 days of purchase, depending on the design (solitaire or half-eternity).
Claim Process
- Contact us at service@meetbrilliance.com with a description of the issue.
- Share clear images or videos of the jewelry and the concern.
- Our team will evaluate the case and guide you with the next steps.
- Ship your jewelry to us (shipping charges borne by customer).
- We’ll carry out repairs, polishing, or replacements and return your piece as soon as possible.
Our Promise
We are committed to crafting jewelry that lasts a lifetime. Whether it’s a simple polish, a prong tightening, or a repair, we are here to ensure your MeetBrilliance Rings piece always looks as stunning as the day you received it.